POLICIES & PROCEDURES

PAYMENT METHODS
All payments are made through paypal. You do not need a paypal account to make payments.
DEPOSITS AND PAYMENT
50% deposit, 50% upon completion. A 50% non-refundable deposit is due before work can commence. The balance of the 50% is to be paid at the end of the project, once project is approved and the final package is delivered. A deposit invoice is delivered at the start of project.
CANCELLATIONS
You can make cancellations anytime. Please keep in mind that the deposit is non-refundable.
PORTFOLIO AND WEBSITE CREDIT
We reserve the right to add completed projects to our portfolio. If there is a privacy issue, please inform us.
REVISIONS
Small revisions can be made after we provide the initial mockup. If many revisions are required, an additional fee may apply. You will be notified if this applies.
ABANDONED PROJECTS
A project will be considered abandoned if we have not heard from you in 30 days. You will not have any rights to use any of the work that was presented to you, unless the project has been paid in full. If we have not heard from you and you contact us after the 30 day abandonment, a startup fee may apply.
CONTRACT WITH ETURNAL IMAGE
By entering into a project with Eturnal Image, you are consenting to be bound by the terms of these policies and procedures.
*Eturnal Image's policies and procedures can be changed or updated at any time without prior notice to you.